Instant messaging has revolutionized customer service. Today, most users prefer chatting over sending lengthy emails or calling their service provider. The purpose is to receive instant responses. However, delays in responding to chat messages are very common, particularly given the flow of messages and the number of interactions marketers indulge in. This is where the need for chat customer support becomes evident. At Upverse, we provide comprehensive chat messaging support to ensure accurate and timely responses and keep your users happy!